CRM platform, sales tools Vienna Life, Vienna Insurance Group

System awarded as recommendation for financial markets

CRM dedicated to providers of financial products and services:

  • Accelerate and facilitate sales and customer service processes for field salespeople and contact centers

Analytical data mart:

  • Access to up-to-date data across the organization
  • Streamlining of planning, sales and marketing processes
  • Recommendations for optimization and development of IT infrastructure

Challenge:

 

  • Streamline sales and customer service processes
  • Streamline information flow, analysis and reporting across the organization
  • Consistent view of the customer
  • Faster updating of information from different systems
  • Improved reporting processes

 

Solution:

CRM dedicated to providers of financial products and services.

Analytical data mart:

    Design and implementation.

WSO2 Enterprise Integrator data integration bus