CRM platform, sales tools Vienna Life, Vienna Insurance Group
Date: 2020
CRM dedicated to providers of financial products and services:
- Accelerate and facilitate sales and customer service processes for field salespeople and contact centers
Analytical data mart:
- Access to up-to-date data across the organization
- Streamlining of planning, sales and marketing processes
- Recommendations for optimization and development of IT infrastructure
Challenge
- Streamline sales and customer service processes
- Streamline information flow, analysis and reporting across the organization
- Consistent view of the customer
- Faster updating of information from different systems
- Improved reporting processes
Solution
CRM dedicated to providers of financial products and services.
Analytical data mart:
Design and implementation. WSO2 Enterprise Integrator data integration bus.
